2004 ARTICLE INDEX
ACCESS CONTROL/ELECTRIFIED HARDWARE
Airport Access Control Simplified – Rick White, Jun., p. 14
The Biggest Obstacle to Biometrics – Mike Visbal, Nov., p. 26
Closing the Gap: Wireless Technology and Access Control – Anthony Diodato, Jun., p. 28
Easy as Pie: Basic Electronic Access Control – Jake Jakubuwski, Jun., p. 58
Electronic Access Control: Don’t Just Supply, Service! – Douglas E. Gerbing, AHC, FDHI, CSI, May, p. 14
CASE STUDIES
Bearing Down to Create a Winning Key System – Leslie Saunders, Jan., p. 32
Best Buy Corporate Campus Combines Security and Accessibility – Cindy English, Sept., p.26
Door Hardware Maintains Security and Safety at Grand America Hotel – Cindy English, May, p. 58
Door Hardware Supports Tiger Woods Center Security & Safety at Nike Headquarters – Jim Bystry, Feb., p. 32
Door Operators Broaden Accessibility at Washington Facility – Ron Ratell, Aug., p. 18
Doors that Add Design Elegance – Chuck Tamblyn, Oct., p.12
Security Levels Simplify Access Control System Choices – Jeff Koziol and Mindy Smith, Nov., p.76
Smooth Operators: Electro-hydraulics at Piedmont Triad International Airport – Chris Spoo, Jun., p. 22
Windowalls at Acxiom® Signature Building Help Employees Connect with Little Rock’s River Market Setting – Al Urbaniak, Jun., p. 41
CODES/STANDARDS
The Chicago Stairwell Fire: A case study in codes, emergency response & life safety – Tim O’Leary, Mar., p. 14
Codes Task Force Meeting in Room with Blocked Exit Door – Mark Berger, Jul., p. 22
Coming into View: Codes Seek to Improve Emergency Exit Visibility – Stephen Farley, CSI, CDT, Feb., p. 22
WDMA Composite Standard Focuses on Use, not Material – Craig Shutt, Mar., p. 40
CONVENTION/TRADESHOWS
Conference Exhibitors – Oct., p. 29
Conference Exhibitors by Product – Oct., p. 84
DHI Page: Saddle-Up for San Antonio – Apr., p. 8
Industry Marketplace Schedule and Descriptions – Oct., p. 111
DOORS
Acoustical Considerations in Interior Wood Doors – Kary Davis, Aug., p. 79
Aluminum and Its Impact on American Architecture – Jake Jakubuwski, Jul., p. 16
Factory-Glazed Interior Wood Doors – Kary Davis, Jul., p. 30
The FRP Flush Door—A Different Approach to Door Making – Daniel Depta, Jul., p. 34
Flies in the Ointment – Jake Jakubuwski, Mar., p. 20
Hollow Metal Doors & Frames: Platform for Building Business – Bob O’Brien, Jul., p. 14
Revolving Glass Doors – John Bendt, Nov., p.30
Sanctuary for Our Very Extended Family – Mark Shumaker, Aug., p. 10
Security Doors: From Castles to Kevlar – John Yetter, Nov., p. 20
Supplying Interior Wood Doors to Chains – Kary Davis, Jun., p. 64
Ten Reasons to Install Automatic Doors – Christopher Johnson, Nov., p. 32
Trends in Door Manufacturing Driven by Market Demand – Kurt Roeper, Jul., p. 56
Vision Lite Kits and Louvers – Chris Pilon, Sept., p.22
EDUCATION
DHI Education: 50 Years and Going Strong, Jan., p. 8
DHI Education in Transition, Mar., p. 8
DHI Page: Assessing Your Knowledge under the New DHI Education and Credentialing Program, Jun., p. 8
DHI Page: Permanent Home for the DHIndustry Education and Credentialing Program, Sept., p. 8
HARDWARE/LOCKS
Bullets, Bombs and Brutal Attacks: State Department Puts Unusual Demands on Hinges – Bryan Fields, Feb., p. 34
Cam-and-Roller Closers Ideal for ADA Applications – Don Kirby, Feb., p. 24
Making Hinges ‘Til the Cows Come Home – Austin R. Baer, May, p. 32
Old Doors Never Die – Austin Baer, Mar., p. 24
Why Are Factory Master Keyed Orders Delayed? – Lori A. Robb, Jul., p. 58
INDUSTRY ISSUES
Assisting Homeland Security – Mark J. Berger, Nov., p.24
A Case for Dealer Certification – Russell J. Passamano, Aug., p. 22
Business Software Automation: Is it worth it? – Oct., p. 14
Industry Groups Band together to Push Fire Door Inspections – Feb., p. 20
In Touch: New and Future Initiatives – Gerald S. Heppes, Sr., Aug., p. 6
In Touch: Time of the Season for Predictions – Gerald S. Heppes, Sr., CAE, Jan., p. 6
Industry Workforce Challenges in the Post-Baby Boomer World – Thomas A. Harris, Jan., p. 18
Weathering the Steel Industry Storm – Jerry N. Currie, May, p. 34
INDUSTRY PROFILES
How (and Why) to Start Up when Things Seem to Be Shutting Down – Mark Shumaker, Jan., p. 28
He Said – He Said: Five decades of collective wisdom from two industry leaders – Ken Theaker/Gary Phillips, Nov., p. 36
Steel Door Institute’s 50th Anniversary – J. Jeffery Wherry, Oct., p. 20
DHI Page: We Remember Past President, Andrew J. Turner, Jr., DAHC,: A True Southern Gentleman – Oct., p. 8
INTERNET
Do Average-Sized Businesses Need to Worry about Online Security? – Steve Epner, Jan., p. 22
Ten Tips for Managing E-mail More Effectively – Barbara Hemphill, Jan., p. 34
INVENTORY
Securing the Vault – Jason Bader, Nov., p. 42
LEADERSHIP
Inside-Out Leadership – Barton Goldsmith, PhD, Oct., p. 100
The Great Leader Within – Barton Goldsmith, PhD, Aug., p. 32
Release the Shackles of Fear within the Firm – D. Bruce Merrifield, Feb., p. 38
LEGAL
The Federal Telephone Consumer Protection Act & You – Douglas W. Macdonald, May, p. 71
A Few Simple Steps to Minimize Your Hiring Risks – Douglas W. Macdonald, Jul., p. 62
HIPAA Privacy Rule – Is the benefit plan you offer compliant? – provided by Brown Smith Wallace, LLC, Jul., p. 64
How to Prevent Sexual Harassment Claims from Ruining Your Business – Patricia S. Eyres, Nov., p. 58
Prevent Document Disposal Disasters – Patricia S. Eyres, Jan., p. 38
Corporate Ethics and Accountability in the Wake of Recent Corporate Scandals – Heidi K. Abegg, Oct., p. 24
LIFE SAFETY
American Airports and Public Access Defibrillation – Kevin Sheppard, Jun., p. 20
Bullets, Bombs and Brutal Attacks – Bryan Fields, Feb., p. 34
A Clear Improvement: Block Museum Switches to Glass Fire Doors – Jerry Razwick, Aug., p. 28
Finding the Balance—Life Safety vs. Security at Restaurants and Nightclubs – Katie Flower, AHC/CDC, Jun., p. 68
New Codes Create Demand for Life Safety Products – Kurt Roeper, Aug., p. 70
Ordering the Combo Platter: Fire-Rated Glass becomes a Full Meal Deal – Jerry Razwick, Feb., p. 27
Planning the Future of Highrise Building Safety – Claude Hollyfield, DAHC, May, p. 49
What Have We Learned, What Can We Do? – Katie Flower, AHC/CDC, Feb., p. 14
MANAGEMENT/PERSONNEL
Are you speaking a common language, or simply using familiar words? – John R. Graham, Aug., p. 28
Do You Run Your Business or Does It Run You? – Barton Goldsmith, PhD, May, p. 66
Drive Employee Performance through Involvement Programs – Gregory P. Smith, Mar., p., 48
In Touch: A Strategy for Success – Gerald S. Heppes, Sr., CAE, Oct., p. 6
In Touch: Strategy and Tactics on the Field of Business – Gerald S. Heppes, Sr., CAE, Feb., p.6
Motivating Your Employees Through Acceptance – Ed Rigsbee, Oct., p. 102
The Good, The Bad and The Ugly Hiring and Firing Procedures – Dave Thompson, Nov., p. 56
MISCELLANEOUS
Ask the Architect: Accountability Regarding Change Order Pricing – Michael Chambers, Nov., p.10
Ask the Architect: Better Questions Lead to More Effective Relationships - Michael Chambers, Sept., p. 14
Ask the Architect: Continuing Education: Useful of Useable Information? – Michael Chambers, Oct., p. 10
Ask the Architect: DHI’s Value Proposition for Architects? – Michael D. Chambers, Jul., p. 10
Ask the Architect: Effective Presentations, an Ethical Dilemma – Michael D. Chambers, Mar., p. 10
Ask the Architect: Safety and Security – Michael D. Chambers, May, p. 10
Book Review: Good to Great by Jim Collins, “Good Is the Enemy of Great” – Gary Agans, AHC, Feb., p. 48
Book Review: The One-Minute Manager Meets the Monkey by Kenneth Blanchard, William Oncken, Jr., and Hal Burrows, “Keep Yourself in the Picture” – Nicholas Croce, May, p. 62
Book Review: Who Moved My Cheese? by Spencer Johnson, M.D. – Paul Plisiewicz, Jan., p. 43
DHI Annual Reports for 2002 & 2003 -– Mar., p. 29
The Flavors and Traditions of San Antonio—Yesterday and Today – May, p. 36
Great Roles You Can Play at Your Next Meeting – Richard G. Ensman, Feb., p. 42
How to Protect against Steel Price Increases – Susan McGreevy, Jul., p. 6
In Touch: A Balanced Approach – Gerald S. Heppes, Sr., CAE, Apr., p. 6
In Touch: Balancing Act – Gerald S. Heppes, Sr., CAE, Mar., p. 6
In Touch: Getting Away, Finding Perspective – Gerald S. Heppes, Sr., CAE, Sept., p. 6
In Touch: John Manes, AHC – John Manes, AHC, Nov. p.6
In Touch: Reverse Auction Bidding: Is Technology Always a Good Thing? – Gerald S. Heppes, Sr., CAE, May, p. 6
In Touch: Reverse Auction Bidding Revisited – Gerald S. Heppes, Sr., CAE, Jun., p. 6
In Touch: Steel Crisis, a Special Industry Focus – Gerald S. Heppes, Sr., CAE, Jul., p. 6
Keep More of What You Earn: How the New Tax Laws Can Work for You – Douglas Charney, Feb., p. 46
Profile: Warren Barry, AHC – Tim O’Leary, Sept., p. 10
SALES/MARKETING
Finding the Silver Lining among the Clouds – Dave Kahle, Jan., p. 41
The High Cost of Failing to Market – John Graham, Nov., p. 44
How to Close a Million-Dollar Deal in Two Sales Calls – Patricia Gardner, Mar., p. 42
How to Create a Sales Training Program: 9 Steps to Building Productive Sales Representatives – Patricia Gardner, May, p. 64
How to Find Good Salespeople: 10 Tips for Successful Hiring – Patricia Gardner, Sept., p. 60
Lead Your Team to Victory: 5 Tips to Inspire Your Sales Force to Success – Patricia Gardner, Jun., p. 79
Networking Nirvana: Three Simple Keys to the Ultimate Success – Patricia Gardner, Jul., p. 68
Outsourcing a Company’s Marketing: A better way to meet competitive challenges – John R. Graham, May, p. 68
Powering Up Manufacturer-Distributor Relationships – John Graham, Sept., p. 66
The Relationship You Build With Your Clients is More Important than the Close – Ed Rigsbee, Nov., p. 48
Treating Customers Like VIPs – Dave Thompson, Oct., p. 98
Surging Economy: 6 Tips to Help You Ride High on the Economic Wave – Patricia Gardner, Aug., p. 26
Words that Sell – Dawn Josephson, Jun., p. 76
SECURITY
Assisting Homeland Security – Mark J. Berger, Nov., p. 24
The Art of Communication—A Simple Plan for the Door and Hardware Men and Women – George Bertram, Jul., p. 26
Security and the Revolving Door – Angus McMillan, May, p. 18
Security: In the Eye of the Beholder? – Julia Thomas, Jun., p. 10
Switching to Higher Security – Del Williams, May, p. 22
The Total Opening: Challenge and Opportunity – Doug Wright, May, p. 28
SPECIFICATIONS
Ask the Architect: How to Put an End to Substitutions – Michael D. Chambers, FAIA, FCSI, CCS, Feb., p. 10
Ask the Architect: What Is This Division One? – Michael D. Chambers, FAIA, FCSI, CCS, Jan., p. 15
DHI Page: CSI MasterFormatTM Update – Feb., p. 8
TAX ADVICE
Tax Tips: Avoiding Estate Tax Through a Family Limited Partnership – Loyd H. Rawls, Oct., p. 104
Tax Tips: Avoiding the Probate Is Nice, but Totally Avoiding the Estate Tax Is Best– Irving L. Blackman, Aug., p. 50
Tax Tips: How to Save for Your Child’s College Education – Douglas Charney, Sept., p. 70
Tax Tips: Managing Your Retirement Rollover – Douglas Charney, Jul., p. 66
Tax Tips: A Quick, Simple Solution to Deplete Excess Inventory – Emily Collins, Sept., p. 70
Tax Tips: Taxwise Ways to Keep Getting Income from Your Business after You Retire or Slow Down – Irving L. Blackman, Aug., p. 50
2004 AUTHOR INDEX
Gary Agans (February)
Heidi K. Abegg (October)
Jason Bader (November)
Austin Baer (March, May)
John Bendt (November)
Mark Berger (July, November)
George Bertram (July)
Irving L. Blackman (August)
John Boe (February)
Jim Bystry (February)
Michael D. Chambers, FAIA, FCSI, CCS (January, February, March, May, July, September, October, November)
Douglas Charney (February, July, September)
Emily Collins (September)
Nicholas Croce (May)
Jerry N. Currie (May)
Kary Davis (June, July, August)
Daniel Depta (July)
Tony Diodato (June)
Cindy English (May, September)
Richard G. Ensman (February)
Steve Epner (January)
Patricia S. Eyres (January, November)
Stephen Farley, CSI, CDT (February)
Bryan Fields (February)
Katie Flower, AHC/CDC (February, June)
Patricia Gardner (March, May, June, July, August, September)
Douglas E. Gerbing, AHC, FDHI, CSI (May)
Barton Goldsmith, PhD (May, August, October)
John R. Graham (May, August, September, November)
Thomas A. Harris (January)
Barbara Hemphill (January)
Claude Hollyfield, DAHC (May)
Jake Jakubuwski (March, June, July)
Christopher Johnson (November)
Dawn Josephson (June)
Don Kirby (February)
Jeff Koziol (November)
David Looby (January)
Dave Kahle (January)
Ken Koopman (September)
John Manes, AHC (November)
Douglas W. Macdonald, Esq. (May, July)
Susan McGreevy (July)
Angus McMillan (May)
D. Bruce Merrifield (February)
Bob O’Brien (July)
Tim O’Leary (March, September)
Russell J. Passamano (August)
Chris Pilon (September)
Paul Plisiewicz (January)
Ron Ratell (August)
Loyd H. Rawls (October)
Jerry Razwick (February, August)
Ed Rigsbee (October, November)
Lori A. Robb (July)
Kurt Roeper (July, August)
Jennifer Rosso (January)
Leslie Saunders (January)
Kevin Sheppard (June)
Mark Shumaker (January, August)
Craig Shutt (March)
Gregory P. Smith (March)
Mindy Smith (November)
Chris Spoo (June)
Chuck Tamblyn (October)
Julia Thomas (June)
Dave Thompson (October, November)
Al Urbaniak (June)
Mark Visbal (November)
John Yetter (November)
J. Jeffrey Wherry (October)
Rick White (June)
Del Williams (May)
Doug Wright (May)
