Contact Us

DHI has officially moved its headquarters to Washington, DC (read about the transition here), and our new team will be announced soon. If you need assistance or support, or would like to join or purchase education, please contact us at (202) 367-1134 or email membership@dhi.org. We look forward to working with you and appreciate your patience during the transition.

We proudly serve door security + safety professionals and their dynamic companies. Our members’ needs and values are important to us and we seek to build relationships, not just memberships.  Below is information about your team, we encourage you to reach out contact us any time.  We’ve also provided a FAQ of topics and questions we are frequently are asked about. We offer this as another way to find quick answers and clarify your point of contact for your need. 

We look forward to hearing from you! 


Management Team


Jerry Heppes, Sr., CAE
Chief Executive Officer

Strategic direction, policy, finance, governance, organizational relationships, and staff management.

Sharon Newport
Director of Operations

Operations planning and management, including oversight of communications and services to membership.

Laura Frye, AHC, DHT, DHC, CSI, CDT, CCS, CFDAI
Director of Education and Certification

Certification strategic initiatives and program management.

Julie Walter
Director of Events

Event planning, management and logistics for Technical Schools, Board and Committee meetings, as well as Chapter event support.

Chuck J. Molina, CCD
Chief Financial Officer

Financial administration and reporting, budget development and investments management.
Information technology strategic planning, management and administration.

Education


Laura Frye, AHC, DHT, DHC, CSI, CDT, CCS, CFDAI
Director of Education and Certification
Certification strategic initiatives and program management.

Audrey Wyser, DHT, AHC, DHC, CSI, CDT
Technical Manager
Responsible for the currency and relevancy of education content as well as DHI technical resource materials.

Hanne Sevachko
Education Manager

Manages education and certification programs as well as education business development.

Valerie Heh Gardner
Education and Certification Coordinator

Chapter education and in-house training programs, online education, certification exam coordination.

Member and Chapter Relations

Coordinated by Sharon Newport, Director of Operations

Paige (Purdum) Horton

Membership and Chapter Relations Manager
Individual and corporate membership recruitment and retention, chapter support.

Member Services

Coordinated by Sharon Newport, Director of Operations

Carla Mangone
Operations Assistant
Supports projects within membership, communications, education and events.

Events

Coordinated by Julie Walter, Director of Events

Julie Walter
Director of Events

Event planning, management and logistics for Technical Schools, Board and Committee meetings, as well as Chapter event support.

Communications

Coordinated by Sharon Newport, Director of Operations

Al Rickard, CAE
Editor
Editor of Door Security + Safety magazine

Alexandra Walsh
Associate Editor
Associate Editor of Door Security + Safety magazine

Molly Long
Advertising Manager

Responsible for print advertising in the monthly Door Security + Safety magazine and all digital opportunities that include: www.DHI.org, IndustryWatch News Feed and E-newsletter as well as content marketing opportunities.

Chris Jones
Marketing and Communications Coordinator
Supports all marketing and communications projects with a focus on implementing digital communications.

Finance and HR

Coordinated by Chuck J. Molina, CCD, Chief Financial Officer

Jennifer Denner, CPA
Staff Accountant

Supports financial maintenance and reporting.

Cathy Milchak
Accounting Specialist

Accounts receivable and financial maintenance and reporting.

Kay Billman
Accounting Assistant

Provides administrative support to the accounting department.

Information Technology

Coordinated by Chuck J. Molina, CCD, Chief Financial Officer

Denise Childs
Database Administrator

Database administration, report writing and information systems support.

Brad Charnetski
Network Administrator

Responsible for the design, planning, installation, operation, security, and supporting the information technology infrastructure.